Student care, assistance & insurance

Fully aware that a satisfying study holiday cannot only consist of a language course, we pay particular attention to those services which can contribute to making your stay as enjoyable as possible.

We will be here to help and support you before your arrival and during your stay until you return home.
Our Reception and Accommodation team are always ready to help you with anything you may need, so do not hesitate to speak to us.

Reception will be able to assist you with various matters, such as the permit to stay, tax code, health assistance and more.

STUDENT INSURANCE (Travel Insurance) - Guard.me International Insurance - Prices starting from 13,00 Euro/week

Thanks to the collaboration with Guard.me, our students have the opportunity to take out travel insurance, which protects their stay in Italy.

WHAT DOES INCLUDE:

• MEDICAL EXPENSES: your medical expenses (in the event of injury or illness) will be covered. You will also have access to some private clinics;
• FREE ACCESS to an online doctor;
• COURSE CANCELLATION OR REDUCTION: in the event of cancellation of the trip or reduction of the duration of the course, due to an injury or illness of the student or a close relative, the policy covers cancellation costs up to 7,500 Euros;
• TRAVEL PROTECTION, in the event of delayed or cancelled departures;
• PERSONAL LIABILITY: coverage in the event of damage to other people's property.

HOW TO SUBSCRIBE THE INSURANCE:

Subscription is very simple and can be done when you register for the course.

N.B: these policies are also valid in the event of a visa request.

For more information or purchase, you can contact our school directly.

TRANSFER SERVICE

On request the school arranges for students a pick-up service from/to the airport:

Fees

ACCESSIBILITY FOR SUTDENTS WITH DISABILITIES

At DILIT International House, we are committed to creating an inclusive and welcoming learning environment for all students. Our current facilities present some limitations in terms of physical accessibility.

Physical Access to Premises

• The main school building is not equipped with an elevator or access ramps.
• Entrance to the school bar requires the use of stairs.

• Our annex building is equipped with an accessible restroom, but access to this building also involves a small number of steps — a difficulty that can be overcome with the use of a ramp.

 Staff Training

• Our teaching staff does not currently receive specific training to support students with physical, sensory, or cognitive disabilities.
• Our administrative and support staff do not have specialized training in this area.

Individual Case Evaluation
While we acknowledge these limitations, we are open to evaluating individual cases in order to assess whether we can make reasonable accommodations based on the specific needs of prospective students. We encourage students with disabilities or special requirements to contact us in advance, so that we may explore possible solutions together.